On behalf of the team at Querial, thank you for choosing our service. Your business means a great deal to the team. Please read the Privacy Policies below, so that you can fully understand your rights and how your data is handled. If you have any questions or concerns, you may contact the team and we will strive to answer them in a timely manner.
Thank you for supporting Querial (“Company”, “we”, “us”, or “our”) with your purchase of one or more of our services (“product”, “service”, “application”). We are committed to protecting your personal information and your right to privacy. To that end we pledge to be open and transparent with you and respect your wishes to the best of our abilities. Please be aware that our services may use third party services, such as Google Analytics which we have no control over. We strive to be open and transparent on how your data is acquired and utilized by Company and when possible will supply information to that effect.
You have the right to request information on what we know about you and how we use it. That information will be provided to you free of charge, once a year, at your request. You have the right to be forgotten and request your account information be deleted. We will strive to respect your rights, no matter where in the world you are. We will only share your information with you, in order to comply with applicable laws, to protect your rights, to fulfill business obligations, or to comply with active law enforcement investigations.
Use of Your Information
As stated above, we may collect such information as needed to make our service work for you. Primarily, this entails your email address in order for us to reset your password via our automated system.
Any information you provide is in order to facilitate you accessing our service. We may request name, address, phone, or other information in order to verify your identity before unlocking your account, if you have locked yourself out.
Company does not sell your information. We do not monetize our customers. What you provide us is used solely for your account. What you choose to knowingly provide to other parties is at your risk and discretion. What you provide to us will be treated with the utmost care and respect.
At any point in time, should you determine that you are not satisfied with our service you may contact us at hello@Querial.com and request deletion of your information. Be aware that once we delete your information, we cannot recover anything.